On-Hold Messages
Benefits
- Educates patients to the services you provide
- Keeps patients entertained and engaged whilst on hold
- Projects a professional image
- Highly cost effective
Get information about your services and patient care directly into the ears of your patients and potential patients.
As your practice gets busier and busier you can expect that patients will be placed on hold more often and for longer periods. Although you want to minimise the time patients are on hold it is an inevitable fact that they will be on hold at some point. So what are your patients currently listening to? Silence? An out-of-tune radio, or worse a radio carrying advertisements for another practice? Or a single tone electronic version of ‘Greensleeves!’?
An IDM on hold message gets information about your services and patient care directly into the ears of your patients and potential patients. Your team may not always have the time to explain to patients that they can whiten their smile or the benefits of custom made mouthguards for kids playing sport. This is where your on hold message can be of great benefit.
At IDM we understand your individual needs, so this process is easy. Every on hold script is written individually for your needs and music and voice over artists suggested to best project your image. Best of all on hold messages are very cost effective, if you received just one in-chair whitening patient from this product it will have paid for itself.