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Trademark Advice
Once you have approved your new brand and logo, it is always strongly recommended that you consider protecting your new asset by formally trade-marking the name and associated network. Trademark registrations can be used to ward off unwanted attacks and litigation on your trademark, and more importantly, give you a better chance of protecting your […]
Staff Training
If you’re not happy with the way a patient is greeted into your practice, the way the phone is answered or how treatment plans are presented, it is probably not the fault of your staff. In most dental practices a dental assistant is also expected to be an expert in customer service. However, very often […]
Practice Development
If you’re stuck and not sure where you want to go next, book a confidential discussion with one of our business consultants. Over the years we have helped transition sole practitioners into multi-practice chains, helped general dentists move into more boutique dental niches, managed succession planning and even negotiated the sale of practices to maximise […]